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ARTICLES AND RESOURCES
Authored by the Burling Group, Ltd. 

Steps in the Search Process
A description of how The Burling Group, Ltd. conducts a search.

Common Elements of High Performance Employees
A summary of 20+ years of successful search observations.

Critical Candidate Behaviors
A list of criteria used to evaluate candidates.

Steps In The Search Process

The key to a successful completion is a solid understanding of both the requirements of the position and the culture of the organization.

In-depth interviews with key decision makers will be executed to assure consistency in the profile. A clear definition of authority and responsibility. Unambiguous delineation of function and impact will be achieved in this step.

If warranted, compensation surveys will be conducted to ascertain fair market value of the position.

Upon consensus, regarding the profile, an in depth position description will be prepared and submitted for approval by all decision makers.

The search process will involve recruiting and networking with a list of target and secondary prospects developed by our research associates.

All candidates will be interviewed, evaluated and referenced prior to submission for your review. Written evaluations of all candidates will accompany the resumes providing maximum data for your decision.

A search progress report will be submitted at the end of the 30th and 60th day reflecting the candidates and companies contacted and the results of those contacts for your review.

In depth feedback at the conclusion of all interviews will be solicited from decision makers and candidates. Information will be used to refine the search process.

Assistance with salary negotiations and offers will be provided by the search firm.

Counter-offer counseling to the selected candidate prior to resignation.

Common Elements Of High Performance Employees

(The following represents the accumulation of 20+ years of observation coupled with successful long tenure placements at the professional and executive level of both service and manufacturing clients.)

1. A High Level Of Personal Security.

This is a person who has paid dues during his/her life. (Has worked hard and knows it.)

2. Measured Accomplishments.

Is able to speak in terms of quantifiable results in most aspects of background. Tends to choose positions that allow for measurable accomplishments. Strives for the quantifiable not the qualitative results. Can easily recall rankings, test scores, and performance issues of past and present academic and work environments.

3. A Specialist, Not A Generalist.

Has taken positions and assignments that are specialized. Keeps up to date on the knowledge base through outside reading, course work, seminars and continuing educational units.

4. Self Reliant.

Knows a wide variety of resources to get things done. Ownership of goals. Views themselves as accountable. Handles pressure and uncertainty. Sees that the constraint on progress is in their own talent and effort.

5. Knows The Value Of The Contribution Of Others.

Sees people as great source of ideas. Insightful about people. Sees the value of others when times are tough.

6. Focus On Solutions, Not Excuses.

Insightful on the business/industry. Has demonstrated vision in problem solving. Setbacks are accepted without blame or cynicism. Consequences of actions are quickly accepted.

7. Focus On Accomplishment, Not Image.

Knows self strengths and weakness. Symbols and trappings are of little importance. Little need to deny or cover up.

8. Strength Of Convictions.

Tough-minded yet not stubborn. (Knows when to back down.) Shows no evidence of playing up to superiors. No whims or quirks.

9. Persistent And Tenacious In Reaching Goals.

Knows where he/she is headed. Does not lose sight of the goal. Makes things happen. Pushes self towards outcomes. Able to shift gears as required.

10. Respectful of Commitments And Personal Trust.

Credibility is very important. Leads by personal example. Honorable. Follows through on Obligations.

Critical Candidate Behaviors

INTELLIGENCE: Conceptual ability, breadth of knowledge, verbal expression, depth of response analytical thought process.

DECISIVENESS:  Non-ambivalent, i.e. willingness to commit self; makes definite choices; lets you know where he/she stands on issues, not tentative.

ENERGY/ENTHUSIASM: Quantity as opposed to quality, animated, positive spontaneous, fast paced throughout.

RESULTS ORIENTATION: Responses revolve around task accomplishment; gets   to point; emphasizes achievement; provides information relevant to interview objectives.

MATURITY:  Acceptance of responsibility for one’s action, poise, self confidence, dress, general demeanor, relaxed, ability to reflect on experience.

ASSERTIVENESS:  Responds in a forceful manner and takes charge of the interview; speaks in a convincing tone; persuasive, good at selling self and ideas.

SENSITIVITY:  Sincere, friendly, tactful, responsive, not aloof, listens as well as speaks.

OPENNESS:  Discusses short-comings as well as strengths; isn’t preoccupied with saying the right thing; consistent responsiveness regardless of content.

TOUGH-MINDEDNESS:  Stands up to interview when there’s disagreement; discusses persons and events critically; doesn’t allow emotions to cloud perceptions.

 

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All Material ©2008 The Burling Group, Ltd. Chicago, Illinois USA.